Do I have to work for a member agency of Daily Bread to attend training?
Although our mandate is to provide training for staff and volunteers of Daily Bread’s member agencies, we happily accept individuals from partner agencies (i.e. Second Harvest and North York Harvest members) as well. However, priority booking is given to member agencies of Daily Bread.
How do I pay for a course?
Daily Bread will mail an invoice to your agency, to the attention of you or the manager/coordinator who registered you for the training.
How much does training cost?
Individual courses carry different costs. There is also a slightly higher cost for partner agencies than for Daily Bread member agencies. Click here to see the cost of each training for Daily Bread member agencies. For further inquiries, please email firstname.lastname@example.org.
What if a course I want is full?
We do have waitlists for our courses. You can place your name on the waitlist and will be contacted one to three days before a course if there is a cancellation.
Where is Daily Bread Food Bank located?
Daily Bread Food Bank is located at 191 New Toronto St (off Islington Avenue, north of Lakeshore Blvd.) and this is where most of our courses take place.
Is Daily Bread accessible?
Daily Bread has a wheelchair ramp and wheelchair accessible washrooms. It is the responsibility of the learner to inform Daily Bread of any accommodation needs prior to the training day; please email email@example.com. Daily Bread makes every attempt to create an accessible learning atmosphere for all participants.
Does Daily Bread offer courses at other locations in Toronto?
We do train at several partner agency locations across the city at different times of the year. All offsite locations are listed on our training calendar. If your agency is interested in hosting a Daily Bread course, please contact firstname.lastname@example.org.
Does Daily Bread provide training in the evening or on the weekend?
At agencies’ special request, we do our best to provide evening or weekend training. Please email email@example.com and specify the course(s) your team is interested in.
Does Daily Bread offer private training?
You can contact firstname.lastname@example.org if you are interested in arranging a private training for your team.
I need Nonviolent Crisis Intervention certification; can I get it from Daily Bread?
Daily Bread staff are certified to train Nonviolent Crisis Intervention through the Crisis Prevention Institute. Due to CPI restrictions, a Daily Bread trainer can offer Nonviolent Crisis Intervention or Trauma-Informed Care training only to staff and volunteers from Daily Bread and North York Harvest member agencies.
If I can’t attend a course I have registered for, what do I do?
You can cancel your registration with seven (7) business days’ notice at no cost. Cancelling less than seven (7) business days before your course will result in being charged the full fee.
What happens if I miss a course I registered for?
If you register for a course and do not cancel seven business days before, you will be charged the full fee. If there are special circumstances, you can email email@example.com to ask for the workshop fee to be waived. We cannot guarantee that fees will be waived and all decisions are final.
If I am running late for a workshop, what do I do?
Being on time is very important! If you arrive later than one hour past the scheduled start time of the session you may not be issued a certificate and/or you may be refused admittance.