About Contact Us

Daily Bread Administration and Office Hours

Hours of Operation:
Monday to Friday: 8:30 a.m. to 4:30 p.m.

191 New Toronto Street
Toronto, ON M8V 2E7

To find your local food bank, please call us at
416-203-0050 during regular business hours.
After hours, please call 211.

Daily Bread runs the New Toronto Street Food Bank onsite at 191 New Toronto Street. For food bank information and hours of operation, please click here.

Staff List

Daily Bread Food Bank

Main number: 416-203-0050

To reach our on-site food bank, please call 416-203-0050 x269.

To reach staff not listed below, please call our main number and ask the receptionist to re-direct your call.

Office of the CEO

CEO: Neil Hetherington x230


Director, Operations: Laurie Snyder x255

Transportation Manager: Jennifer Thompson x266

Warehouse Manager: Ilyas Shaikh x245



Director, Philanthropy & Private-Sector Partnerships: Nancy Bennett x325

Donations and Donor Services: x550 | info [at] dailybread.ca

Food Drives and Fundraising Events: Food Drive x709

Manager, Individual Giving: Victoria Houston x240

Development Officer, Team & Corporate Engagement: Patricia Feehely x225

Manager, Corporate Partnerships: Pam Bastedo x310


Associate Executive Director, Finance & Information Technology: Tammy Davey-Wiebe x272

Manager, Finance and Payroll: Prakash Patel x270

Accounts Receivable: x276

Accounts Payable: x279

Marketing & Communications

Director, Marketing & Communications: Sarah Kiriliuk x233

Web & Digital Content Coordinator: Andrea Cowen x328

Media Requests: 416-450-2196 | media [at] dailybread.ca

Research & Government Relations

Research & Survey Coordinator: Haiat Iman x256

Agency Relations

Director, Agency Relations and Kitchen: Charles Jergl x262
Charles [at] dailybread.ca

Manager, Agency Relations: Reena Reddy x257

General inquiries: Bev Bird x286

New Toronto Street Food Bank: x269

Volunteer Services

Acting Associate Director of People: Jeff Wong  x228

Human Resources: hr [at] dailybread.ca

Corporate Group Bookings: x228 | Volunteer [at] dailybread.ca

Educational and Community Partnerships: x289 | learn [at] dailybread.ca

Volunteer Welcome Centre: x259

Food Services

Food Services Coordinator & Quality Control: Heather Madden x258


General Kitchen Inquiries: x239

Director, Agency Relations and Kitchen: x262

We would like to acknowledge that the land Daily Bread Food Bank operates on is situated upon traditional territories of the Huron-Wendat, Anishinabek Nation, the Haudenosaunee Confederacy, and now the Mississaugas of the New Credit First Nations. Today, the meeting place of Toronto is still the home to many Indigenous peoples from across Turtle Island, and we are grateful to have the opportunity to work in the community, on this territory.


Daily Bread Complaints Policy and Procedure 2013

Daily Bread Food Bank is committed to providing excellent service to its clients, meaningful experiences for its volunteers and value for its donors. However, in recognition that there will on occasion be concerns about our programs and services, we have implemented a Complaints Policy and Procedure. We value your input and would encourage you to take the time to provide feedback. Complaints should be directed to Daily Bread’s Director of Human Resources at the following e-mail address: hr@dailybread.ca.