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Daily Bread | COVID19 Announcements

Reducing Barriers Through Information and Referrals

May 29, 2020

The COVID-19 pandemic has brought unique challenges to our Daily Bread team and member agency network. One particular challenge has been to adapt our service models in order to provide high quality service to our communities while reducing physical contact as much as possible. This has meant that the ability to register people using the traditional model of registration happening onsite at the food bank was no longer possible.

We have been able to rise to the challenge thanks to our Information and Referrals (I&R) team of volunteers who stepped up when we needed them most.

We launched our new Information and Referrals phone line, so anyone, anywhere in the city can call and get a friendly voice on the other side of the phone, to help them through the process, answer any questions they may have, and make referrals to other resources if available.

Part of our intake procedure is to ask people about their income and sources of income, not to determine their eligibility for food, but to reduce barriers to food security by connecting them to benefits they are eligible for but didn’t know about.

“We are not only connecting people to food banks in a low barrier way, we are connecting them to benefits that could supplement their income, meaning they wouldn’t be experiencing food insecurity. We are increasing food access through different mechanisms”

While there are currently significant limitations to referrals because services have had to shut down, we are getting creative about how we can best support people. For our I&R team, this means staying up to date with 211, constantly communicating with our partners and agencies, and having a good understanding of what’s going on in the community to be able to help people get the things they need.

However, the most important thing for our I&R team is ensuring that when they answer the phone people feel at ease.

“When people call us, it is a hard moment for them. Tons of people that have never had to use the food bank, are using it now. We just want the experience when they a call us to be supportive and caring and that they are put at ease right away.”

While things are always changing, and our team is constantly adapting to improve our services, one thing remains the same; the passion and dedication to eliminating barriers to everyone’s right to food.

Monetary Donations

You can support our ongoing efforts in providing food to those who need it most during this challenging time.


Online Food Donations

Order online from your favourite grocery store and have items delivered directly to our warehouse:
191 New Toronto Street, Toronto, ON, M8V 2E7.

Drop-off Food Donations

You can drop off non-perishable food donations at any fire hall in the city.

Click here for a list of our most needed items.

Online Fundraising

You can run an online fundraiser in support of Daily Bread. It’s easy and you can do it while #stayinghome
Click here to set up your custom donation page.

Questions? Click here for a list of FAQs.

If you need food support, click here.

Past Announcements

Returning to a New Normal: Our Economic Recovery Must Address Poverty and Inequity

June 16, 2020

During COVID-19, we have been fortunate to see an outpouring of support from donors and… Read More

Any Post-pandemic Recovery Plan Must Include Society’s Most Vulnerable

June 2, 2020

Last month, Daily Bread Food Bank’s Vice President of Research and Advocacy, Talia Bronstein, co-authored… Read More

Our Valuable Volunteer, Jason

May 29, 2020

Volunteers are an invaluable part of the team at Daily Bread Food Bank, and without… Read More

A Walk to Fight Hunger

May 29, 2020

When the COVID19 pandemic hit Toronto, the first thing Suzanne Wilkinson did was reflect on… Read More

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May 29, 2020

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Daily Bread Rises to Challenge with Second Location

May 29, 2020

On Monday, May 25, Daily Bread Food Bank opened a new warehouse space to respond to… Read More

Unprecedented Job Losses Risk Pushing More Canadians into Food Insecurity

May 27, 2020

Statistics Canada’s recent labour force survey presents a bleak picture. Almost 2… Read More

Daily Bread Food Bank needs your help amid coronavirus outbreak

May 7, 2020

Daily Bread Food Bank helps individuals and families year-round struggling with hunger and poverty every… Read More