Need Food? Frequently Asked Questions

When you visit a food bank for the first time, it can be difficult to ask for help, and we understand that.

Daily Bread member agencies work to create a positive, safe and welcoming environment to make it easier to access food should you require assistance.

What happens when I arrive?

When you check in, you will be asked to voluntarily share information like how many people are in your family, your income, housing status, education etc.

During this interview, providing identification for members in the household is helpful, but not required.

Personal information is confidential, and is used by Daily Bread to better understand our clients’ circumstances, and to advocate on their behalf.

 

Do you share my information with anyone?

Personal information is not shared with other organizations outside of Daily Bread’s network. We do not share your information with the government, including Ontario Works or Citizenship and Immigration Canada. You do not have to provide the requested information in order to access food. You should never be denied food at any Daily Bread member food bank.

 

What if I am outside of the food bank’s area?

If you live outside of the service area of the food bank you are visiting, you may be given a referral to the food bank that serves where you live.

If you have already registered at a Daily Bread Food Bank member agency, your file will already be complete. Please be prepared to provide your date of birth or client ID number when you visit a different location other than the one you registered.

 

How much food will I get?

Daily Bread member agency food banks provide 2 to 3 day’s worth of food, based on the number of people in your family. Daily Bread strives to provide healthy and nutritious food, as well as a variety of choices. However, choice is sometimes limited based on demand and what donations we have received.