Client Preferences Survey:
Daily Bread Food Bank follows a Rights-Based approach to food distribution and service. We believe client voices must inform organizational decisions. One of our key 2024 Strategic Goals is to ensure that all clients will have access to three days worth of food per weekly visit, based on redesigned offerings, guided by client preferences.
This past year, a client preferences survey was developed to gather information from member agencies about their community’s food needs. Over one thousand clients at thirty-one food banks were asked to complete this in-person survey to gather quantitative and qualitative data that will help inform decisions about the foods Daily Bread should be procuring.
Over the next two years, we will be undertaking a transformation in our food procurement and distribution practices to better align with client preferences where possible.
Canada’s Food Guide Servings Project:
The Canada’s Food Guide Servings Project supports Daily Bread Food Bank’s commitment to providing nourishing food that aligns with public health recommendations and provides context for which foods and beverages to procure, prioritize, and distribute.
This project addresses three specific goals:
- The latest Canada’s Food Guide, released in 2019, does not provide guidance around daily servings in a balanced plate. This makes it challenging for Daily Bread to procure food in proportions that meet the guide’s recommendations. Through this project, we will create a general model that approximates the intent of the 2019 Canada’s Food Guide in the metric of servings per day.
- Review Daily Bread’s “primary/core” food categories (grains, dairy, protein, vegetables, and fruit) to ensure current product offerings are providing the best nutritional quality, and make recommendations on healthy product offerings and alternatives. Additionally, review Daily Bread’s secondary categories to rate nutritional value and to identify products that are recommended to not be distributed.
- Make recommendations about preferred food mix and format within food categories.
The recommendations will apply to purchased foods, planned procurement, as well as donated foods.
Nutrition choices have a significant impact on health. Those facing food insecurity and low socio-economic status may have a disproportionate burden and increased risk of chronic health issues. A move towards nutritionally focused service will help to improve access to healthier food choices, address inequities in eating, and help to prevent nutrition-related health challenges.
Cold Chain Temperature Study:
As part of our commitment to providing quality, respectful, and dignified service at all food programs, a study was completed to assess all the steps in Daily Bread Food Bank’s cold chain. The goal of this study was to ensure the highest quality control when it comes to temperature storage requirements for various food products.
This study provided insights in the following areas:
- Risk mitigation: Regulatory compliance, consumer safety, and waste reduction.
- Freshness assessment: Monitoring and sustaining product integrity.
- General operating procedures: Monitoring temperature and humidity data.
Regular review and continuous improvement on current processes ensures food safety and high-quality products for clients visiting Daily Bread food programs.